...having found your service by chance, we've been completely happy and pretty surprised actually. You offer a lot of features, with a very reasonable & logical rate system. ...How much your service will help is possibly beyond your understanding, but I'm sure you've heard that from other people using your service.
Brent, I have to say that you, & especially [Ezine Director], each continue to collectively rock our socks over here at 1605!
After hearing my fellow list-owners moan about the lack of customer service response from such companies as Yahoo!, I feel blessed to have found your service and I don't hesitate to let them know about it. Let me affirm you and compliment you. Ezine Director is a wonderful company and I'm glad to be a user.