I think you're providing a marvellous service and I'm seriously thinking of swapping one of my larger ezines over to you.
Thank you so much for your quick reply. I knew I made the right call when I suggested my client switch from iContact, whose system is difficult to use and who were unable to help me after over an hour online with their tech support.
I appreciate all your help. Ezine Director is a valuable marketing tool for Crystal Image.