Thanks for the speedy reply and response! I've worked with too many companies who would have said 'that's the way the system is set up to work'. I've pointed a few people your way over the last few weeks... Thanks again.
...it looks like a system that will suit my needs perfectly.
Just wanted to drop you a quick note and say thanks for pointing me to your excellent service. I'm pleased with the results and am relieved that everything worked so well. One less thing to worry about!