LOVE LOVE LOVE this service already!
I've been trying to find a provider like yours for months. Something I can afford and get support during the evening and night time hours when I do most of my web work. Benchmark is too expensive and they go home at 3:00pm my time with no support available.
I have used quite a few different services of your kind, and I think yours provides the most value for the money of any I've seen. Great tool!